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Avaya IP Office Configuration and Maintenance Sample Questions:
1. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?
A) Advanced Summary Reporter
B) Historical Reporting Application
C) Call Detail Reporter
D) System Status Application
2. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message in left. The customer does not want to install any software in the organization's client PCs.
Which application would satisfy the customer's requirement?
A) Voicemail Pro with IMS
B) Outcalling
C) Message Manager
D) Voicemail Pro with UMS
E) Unified Messaging
3. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)
A) Create an ARS with the DID/DDI of the CEO.
B) Under destination enter a fallback extension and fill in the Sales hunt group call number.
C) Create an Incoming Call Route with a default destination of the CEO.
D) Under destination create an overflow extension to route calls to the Sales hunt group.
4. Which method can be used to verify if the IP telephone .bin files have been upgraded?
A) Verify from Call Status.
B) Verify that the .bin file is in the Manager folder.
C) Verify the file names from the telephone menu.
D) Verify from the extension form in the Manager application.
5. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?
A) One-X Portal
B) IIS
C) CCR
D) Voicemail Pro
E) ContactStore
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: B,C | Question # 4 Answer: C | Question # 5 Answer: C |
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