100-490 Online Test Engine Total Questions: 74
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100-490 Desktop Test Engine Total Questions: 74
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100-490 PDF Practice Q&A's Total Questions: 74
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Work and study can share a week if the materials respect both. ActualVCE lets you balance them: 74 practice questions in three formats — a printable PDF, an offline Windows simulator, and an online engine for the spare minutes between tasks.

Cisco 100-490 Exam Syllabus Topics:

SectionWeightObjectives
Service-related Knowledge26%- Troubleshooting
  • 1. Connectivity issue diagnosis
  • 2. Basic Layer 2 troubleshooting
  • 3. Basic Layer 1 troubleshooting
- Support Tools
  • 1. Maintenance best practices
  • 2. Diagnostic utilities
  • 3. Windows troubleshooting tools
- Recovery Operations
  • 1. Factory reset procedures
  • 2. Configuration recovery
  • 3. Password recovery
- Software Maintenance
  • 1. Image management
  • 2. Software recovery procedures
  • 3. Cisco IOS upgrades
Cisco Equipment and Related Hardware20%- Memory and Storage
  • 1. RAM functions
  • 2. Flash memory usage
  • 3. NVRAM functions
- Hardware Replacement
  • 1. Device installation and replacement procedures
  • 2. Field-replaceable units
- Hardware Components
  • 1. Power supplies
  • 2. Cabling requirements
  • 3. Ports and interfaces
- Cisco Device Identification
  • 1. Cisco router models
  • 2. Device components
  • 3. Cisco switch models
Cisco IOS Software Operation29%- Configuration Management
  • 1. Restore configurations
  • 2. IOS XE operational modes
  • 3. Backup configurations
- Device Access
  • 1. Remote access methods
  • 2. Terminal emulation
  • 3. Console access
- Basic IOS Commands
  • 1. Configuration commands
  • 2. Verification commands
  • 3. Navigation commands
- Cisco IOS Fundamentals
  • 1. Boot sequence process
  • 2. Cisco IOS software types
  • 3. Startup and configuration files
General Networking Knowledge25%- Networking Fundamentals
  • 1. Basic networking hardware
  • 2. Layer 1 and Layer 2 technologies
  • 3. OSI and TCP/IP models
  • 4. Network addressing concepts
- Network Responsibilities
  • 1. Network support responsibilities
  • 2. Roles of routers and switches
- Network Utilities
  • 1. IP configuration tools
  • 2. Basic connectivity verification
  • 3. Ping and traceroute

Common Questions About the Cisco Supporting Cisco Routing and Switching Network Devices Exam

The 100-490 exam is a Cisco certification exam validating the Cisco Supporting Cisco Routing and Switching Network Devices syllabus shown above. It belongs to these credential paths: Cisco Certified Technician (CCT) Routing and Switching, CCNA, Cisco Certified Support Technician. Candidates in 2026 prepare for it with ActualVCE's 74 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

Delivered through Pearson VUE testing centers. The exam focuses on onsite support, maintenance, troubleshooting, and replacement of Cisco routing and switching devices. Register for the Cisco Supporting Cisco Routing and Switching Network Devices exam through these official channels:

    After booking, ActualVCE delivers your practice questions within 1 minute — preparation starts the same day.

    Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 74 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations — and the website runs discounts at intervals, so timing your purchase can save a little more.

    The Cisco Supporting Cisco Routing and Switching Network Devices exam contains 60-70 to complete within 90 minutes. Timed simulation in the ActualVCE Desktop Test Engine teaches that rhythm before exam day does.

    The official Cisco Supporting Cisco Routing and Switching Network Devices outline defines 4 domains. The leading three are Service-related Knowledge (26%), Cisco IOS Software Operation (29%), and General Networking Knowledge (25%). The full list is in the topics section above, and ActualVCE's 74 practice questions cover each one.

    Cisco recommends these training resources for the Cisco Supporting Cisco Routing and Switching Network Devices exam:

      Follow the training with steady self-testing — the 74 practice questions from ActualVCE help you apply theory and fill any gaps the training leaves.

      No formal prerequisite is required. Basic networking knowledge and hands-on experience with Cisco routing and switching devices are recommended. Since requirements change over time, confirm the latest on the official Cisco exam page before scheduling.

      ActualVCE issues a full refund if you take the Cisco Supporting Cisco Routing and Switching Network Devices exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

      The Cisco Supporting Cisco Routing and Switching Network Devices exam requires Pass/Fail to pass, and registration costs $125 USD. A failed attempt means paying the same fee again — a readiness check with the ActualVCE engines before booking is the cheaper option.

      Cisco Supporting Cisco Routing and Switching Network Devices Sample Questions:

      Which two commands set the configuration register value? (Choose two.)

      • A. router(config)#configuration-register 0x2102
      • B. rommon>confreg 0x2102
      • C. router(config)#confreg 0x2102
      • D. router(config)#config-register 0x2102
      • E. rommon>config-register 0x2102
      Reveal Solution  Discussion  0

      Correct Answer: B,D  🗳️

      Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).

      Which command sends an echo request packet to the target host and then waits for an echo response message?

      • A. ping
      • B. echo
      • C. access
      • D. connect
      Reveal Solution  Discussion  0

      Correct Answer: A  🗳️

      Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).

      ESD is the sudden and momentary electric current that flows between two objects at different electrical potentials, caused by direct contact or induced by an electrostatic field. Which three tools are used to avoid ESD? (Choose three.)

      • A. antistatic bag
      • B. latex gloves
      • C. negative static bag
      • D. antistatic mat
      • E. negative static mat
      • F. ESD wrist strap
      Reveal Solution  Discussion  0

      Correct Answer: A,D,F  🗳️

      Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).

      Which layer of the OSI model defines how data is formatted for transmission and how access to the physical media is controlled?

      • A. data link
      • B. network
      • C. presentation
      • D. transport
      Reveal Solution  Discussion  0

      Correct Answer: A  🗳️

      Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).

      Which type of port is used to connect a laptop to an Ethernet port on a Cisco router?

      • A. crossover
      • B. fiber
      • C. rollover
      • D. straight-through
      Reveal Solution  Discussion  0

      Correct Answer: D  🗳️

      Explanation: Only visible for ActualVCE members. You can sign-up / login (it's free).

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