Exam Name: Unified Communications Architecture and Design
Certification Provider: Cisco
Corresponding Certification: IP Communications
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Instant Download Cisco : 642-415 Questions & Answers as PDF & Test Engine
Updated: Sep 24, 2026
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Cisco 642-415 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: UC Architecture and Design Framework | 20% | - Scalability, redundancy, and high availability - Design methodology for voice over data networks - Network assessment and requirements gathering |
| Topic 2: Call Control Design | 25% | - TFTP, DHCP, LDAP integration - Cisco Unified Communications Manager (CUCM) architecture - Call admission control and bandwidth management - Cluster design and server sizing |
| Topic 3: Messaging and Collaboration Services | 15% | - Unified Messaging integration - Presence and mobility services - Cisco Unity Connection architecture |
| Topic 4: Multisite and WAN Design | 20% | - WAN optimization and bandwidth planning - Survivable Remote Site Telephony (SRST) - Gateways, trunks, and signaling protocols - QoS design for voice and video |
| Topic 5: Video and Endpoint Design | 10% | - Endpoint selection and deployment - Video infrastructure and TelePresence |
| Topic 6: Security and Resilience | 10% | - Disaster recovery and redundancy - Migration and legacy integration - Security policies and authentication |
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