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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)

A) availability monitoring
B) performance monitoring
C) network fault detection and triage
D) application quality assurance
E) storage space optimization
F) data usage and backup

2. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A) understanding the relationship between customer IT management personas
B) HP Sales and Pre-Sales working together to close a deal
C) enhancing the HP sales and customer IT management relationship
D) co-operative working across diverse customer IT management groups

3. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of distributed systems
B) director of mobile applications
C) director of service management
D) director of operations

4. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of application quality
B) director of mobile applications
C) director of service management
D) director of security

5. With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?

A) director of performance testing
B) director of mobile applications
C) director of service management
D) director of applications monitoring

Solutions: