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IBM M6040-520 Exam Syllabus Topics:

SectionObjectives
Sales Methodology- Consultative selling approach
- Competitive positioning and differentiation
Solution Positioning and Value Selling- Identifying customer requirements
- Mapping IBM solutions to business needs
Retail Industry Knowledge- Customer experience in retail environments
- Retail operations and business processes
IBM Retail Store Solutions Portfolio Overview- Retail software solutions and platforms
- Retail hardware and POS systems
Implementation and Deployment Considerations- Post-sales support and maintenance concepts
- Solution deployment lifecycle

IBM Retail Store Solutions Sales Professional mastery test Sample Questions:

1. Which TGCS POS application is appropriate for a retailer who wants to use a Windows operating system?

A) SurePOSACE
B) Supermarket Application
C) VisualStore Suite
D) General Sales Application


2. What is a feature of all SureMark Printers?

A) Paper journaling
B) Magnetic Ink Character Recognition (MICR)
C) Check flipping
D) Color thermal printing


3. Which business type is part of the Food Service and Hospitality retail segment?

A) Supercenters
B) Warehouse club stores
C) Hotels
D) Hypermarkets


4. Which provides a graphical user interface for TGCS POS applications?

A) POSGUI for 4690
B) GUI Creator for 4690
C) ASTRA for 4690
D) SI GUI


5. In which segment do retailers focus on a narrow market or niche?

A) Food Service and Hospitality
B) Specialty
C) General Merchandise
D) Chain Drug/Grocery


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: D
Question # 5
Answer: B

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