Exam Name: Microsoft Dynamics 365 Customization and Configuration (MB2-716日本語版)
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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Updated: Jun 01, 2026
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Exam MB2-716: Microsoft Dynamics 365 Customization and Configuration
Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer's business needs and configure and customize the application.
Part of the requirements for: MCSE: Business Applications
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Microsoft MB2-716 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Configure Microsoft Dynamics 365 (20-25%) | |
| Configure Microsoft Dynamics 365 settings | -Configure auditing, document management, and collaboration -Configure administration settings -Perform data management tasks -Perform user management -Implement themes |
| Manage Microsoft Dynamics 365 security | -Identify security roles - Define permissions and privileges -Configure access levels -Configure security roles -Assign security roles -Implement multiple security roles -Manage access -Implement the standard security model and hierarchy security - Configure business units -Manage teams |
| Configure email Services | -Identify integration options -Configure email server profiles and default organization email settings -Enable server-side email synchronization -Enable folder tracking - Map exchange folders -Set up and configure theDynamics 365 App for Outlook |
| Integrate Microsoft Dynamics 365 with other Office 365 Offerings | -Select the appropriate Office 365 group integration -Create and configure Office 365 groups -Integrate Microsoft Dynamics 365 and SharePoint -Enable linking to OneNote files - Set up and configure OneNote integration -Configure OneDrive for Business integration |
Implement Microsoft Dynamics 365 entities, entity relationships, and fields (20-25%) | |
| Manage Microsoft Dynamics 365 entities | - Manage entity ownership - Manage entity properties -Configure system entities -Describe activity entities -Configure entity ownership and entity properties -Implement managed properties -Configure custom entities and security roles -Delete entities |
| Implement entity relationships | -Define relationship types -Create relationships -Configure cascading rules -Identify types of cascading behavior -Work with hierarchical data -Configure entity mapping - Create connections and connection roles |
| Define and Configure Microsoft Dynamics 365 Fields | - Identify field types - Define field naming requirements -Configure field properties and field display formats -Implement option sets and two option fields -Configure lookup fields and customer fields |
| Configure field Customizations | - Configure fields -Configure field properties -Use calculated fields -Use rollup fields - Configure global option sets -Create alternate keys -Configure field-level security and security roles - Use status and status reasons - Identify status reason transitions |
Create and Manage Microsoft Dynamics 365 Solutions, Forms, Views, and Visualizations (25-30%) | |
| Create and Manage Microsoft Dynamics 365 Solutions | - Recommend usage patterns for Microsoft Dynamics 365 solutions -Identify solution components -Identify solution types -Create managed and unmanaged solutions -Configure publishers and versions - Manage multiple solutions -Import and export solutions -Patch and clone solutions |
| Customize Microsoft Dynamics 365 Forms | - Identify Microsoft Dynamics 365 form types -Build a form -Use specialized form components -Implement access teams and sub-grids -Create editable grids -Work with navigation -Use multiple forms |
| Implement Microsoft Dynamics 365 Views and Visualizations | - Identify view types -Create, modify, manage, and delete views - Customize views -Create system and personal charts -Identify chart types that can be combined -Use available series aggregation types -Customize charts -Import and export charts -Create dashboards and dashboard components -Customize dashboards -Control access to dashboards |
| Configure Microsoft Dynamics 365 for Mobile Devices | - Deploy the mobile client -Identify available entities for the mobile client -Configure mobile navigation -Design mobile form layout -Create custom controls - Hide mobile form content -Create multiple forms -Create mobile views and activity lists |
Implement Business Rules, Workflows, and Business Process Flows (20-25%) | |
| Implement and Manage Business Rules | - Determine when to use business rules -Describe business rule scopes -Identify actions that trigger business rules -Configure business rules, conditions, and actions |
| Implement and Manage Workflows and Custom Actions | - Implement workflows -Identify workflow types -Implement custom actions -Identify when to use business process flows, workflowsand custom actions |
| Implement and Manage Business Process Flows | - Identify business flow components -Enable business process flows -Implement steps, stages, and categories -Implement flows that use multiple entities -Use conditional branching -Implement role-driven business process flows -Run workflows |
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-716.aspx
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MB2-716 - Microsoft Dynamics 365 Customization and Configuration
The MB2-716 exam is part of the CRM Microsoft Dynamics Certification. This exam measures your ability to work with Dynamics CRM 365.
This certification exam is targeted for professional expert in Microsoft Dynamics CRM 365 and Microsoft Online Business Solutions. They should also have an understanding of client device management and network administration and how to Customize and Configure it. The certification is for administrators, system engineers, functional consultants, partners, and project managers, and developers expert in configure and customize Dynamics CRM with one or more years of experience. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer's business needs and configure and customize the application. This is a list of covered topics:
- Implement and manage business rules, workflow and business process flows etc..
- Mobile apps configuration for Microsoft Dynamics 365
- Install and Deploy entity relationships, custom field and configure advanced field customizations
- Import data into the Microsoft Dynamics 365
- Integrate Microsoft Online Business Solutions, Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics
- Define and support Microsoft Dynamics 365 security and settings in several environment
- Design, Implement and Customize Microsoft Dynamics 365 forms
- Manage Microsoft Dynamics 365 entities
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