Exam Name: Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Instant Download Nortel : 920-470 Questions & Answers as PDF & Test Engine
Updated: Jul 30, 2026
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Nortel 920-470 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Support | 10% | - Monitoring and logging tools - Performance optimization - Common issues and resolution |
| Topic 2: Converged Office Overview & Architecture | 20% | - Unified communications principles - Solution components and interoperability - CS 1000 Release 5.x platform requirements |
| Topic 3: Planning & Design Requirements | 25% | - Server and storage sizing - Network infrastructure and bandwidth planning - Redundancy and high availability design |
| Topic 4: Converged Office Features & Configuration | 30% | - User services and feature sets - Integration with CS 1000 call processing - SIP trunking and protocol configuration |
| Topic 5: Security & Administration | 15% | - Security policies and hardening - Backup and restore procedures - Authentication and authorization |
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