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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

A) Good
B) Poor
C) Fair
D) Very Poor

2. DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.

3. A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?

A) Volume constraints
B) Customer contact limits
C) Applicability rules
D) Suppression rules

4. To which types of decisions can Pega Customer Decision Hub be applied?

A) Determining why response rates for a campaign in one region are below average
B) Determining how to retain a customer
C) Determining the cause of a customer's problem
D) Determining how to optimize the product portfolio to increase market share

5. U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A) Similar customers have shown interest in the offer.
B) Similar customers have ignored the offer.
C) Similar customers have rejected the offer.
D) Similar customers have purchased other offers.

Solutions: