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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?

A. Create and assign a new profile.9
B. Create a criteria-based sharing rule.
C. Update the assigned Permission Set.
D. Update default sharing to Public Read/Write.

Question 2

A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

A. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
B. Change the profile for all users except the specific admin to something different than system admin.
C. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
D. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.

Question 3

A nonprofit wants to run an enrollment report for its education classes. Which Program Management Module object should the consultant use to build the report?

A. Service Delivery
B. Service
C. Program Engagement
D. Program Cohort

Question 4

A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management. What are three reasons the consultant can share to emphasize the value and importance of governance? (Choose 3)

A. Delivery Speed
B. Compliance
C. Security
D. Cost savings
E. Technical interoperability

Question 5

A married couple has each donated to a nonprofit organization. The organization wants to track that they are part of the same household. Which step must be performed in Nonprofit Cloud as part of the solution?

A. Create one Person Account to track the household members together.
B. Create an Opportunity Contact Role record for each household member.
C. Create a Party Relationship Group whose type is Household.

Solutions: