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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan.
They ask the participants to define what project success will look like.
Which strategy is the consultant using?

A) Discovery
B) Challenge Framing
C) Design Direction

2. Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations.
Which key metric should the consultant include in the dashboard?

A) Number of updated opportunities
B) Number of marketing qualified leads (MQL)
C) Number of outbound calls made over a period of time

3. Cloud Kicks needs to implement a group of campaigns that are related to a specific marketing initiative to report on success.
What should a consultant recommend to meet the requirement?

A) Create a custom Campaign Group object.
B) Use the existing Parent Campaign field.
C) Create a custom Campaign Purpose field.

4. Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?

A) Report on the activity type that corresponds to an onsite visit.
B) Report on opportunities with and without onsite activities.
C) Report on accounts with and without onsite activities.

5. It is a priority at Cloud Kicks to implement logic and automation to qualify top leads. The company has captured significant data points on converted leads and won opportunities.
What should the consultant do first to ensure a best practices implementation?

A) Identify a recommended base Lead score, evaluate the results, and adjust the score accordingly.
B) Review converted lead data with sales and marketing to understand the interaction patterns that led to conversion.
C) Configure a qualification screen flow to help sales reps quickly determine which leads are most important.

Solutions: