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IIC C11 Exam Syllabus Topics:

IIC Principles and Practice of Insurance Sample Questions:

1. An insurer's agency or production department is the equivalent of which department in other businesses?

A) Administration and human resources
B) Sales and marketing
C) Information technology and business services
D) Finance and production

2. Patrice works as a broker meeting a new client. He is building rapport by performing similar actions to those of his client. Which form of in-person communication is he engaging in?

A) Open listening
B) Copycatting
C) Transparency
D) Mirroring

3. What is the Canadian Insurance Claims Managers Association (CICMA) responsible for?

A) Analyzing the damageability of vehicles and property
B) Assessing automobile personal injury claims
C) Promoting a high standard of ethics in the handling of claims
D) Monitoring claims to detect fraudulent valuations

4. Antonio lights a firecracker and throws it to Brett. Brett tosses it to Sandra. Sandra catches it and throws it to Celina. It explodes in Celina's hands, injuring her. Who is the immediate cause of the loss?

A) Sandra
B) Antonio and Brett
C) Celina and Antonio
D) Brett

5. Huronial Insurance Company submitted incorporation documents and received approval to sell personal-lines property and automobile policies. Which document will the Office of the Superintendent of Financial Institutions (OSFI) issue?

A) Order of commencement
B) Insurer establishment document
C) National insurance notice
D) Insurer of record

Solutions: