Instant Download Avaya : 72201T Questions & Answers as PDF & Test Engine
Updated: Sep 18, 2026
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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and System Support | 10-15% | - Performance monitoring and health checks - Common fault resolution - Log analysis and diagnostic tools |
| Topic 2: Avaya Aura Communication Manager | 20-25% | - Feature management and maintenance - Call processing and routing - Configuration and administration |
| Topic 3: Avaya Aura Architecture and Platform Overview | 10-15% | - System platform positioning and deployment models - Core component relationships and functions - Architecture components and integration |
| Topic 4: Messaging and Media Services | 10-15% | - Media Server components and DSP resources - Audio/video integration and media handling - Avaya Aura Messaging configuration |
| Topic 5: Avaya Aura System Manager | 15-20% | - Certificate and security management - Software updates and system maintenance - Inventory and user management |
| Topic 6: Avaya Aura Session Manager | 20-25% | - Session management and dial patterns - Entity and adaptation module setup - SIP routing and policy configuration |
Avaya Aura Core Components Support Sample Questions:
How does Avaya Aura Session Manager support fault tolerance and high availability? (Choose two)
- A. By automatically rerouting traffic to backup servers
- B. By duplicating SIP messages to multiple destinations
- C. By maintaining session state information across multiple nodes
- D. By using a distributed system architecture
Correct Answer: C,D 🗳️
A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM). After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
- A. PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
- B. PPM is downloaded to the Remote Worker telephone from CM.
- C. PPM is downloaded to Avaya Aura Session Manager (SM) from CM.
- D. PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
Correct Answer: A 🗳️
When retrieving a message from Avaya Aura Messenger (AAM), what is the function of the RE- INVITE?
- A. The RE-INVITE is only sent if a voice port cannot be initially connected to the caller.
- B. The RE-INVITE is to allow the user to be authenticated.
- C. The RE-INVITE shuffles the media path off Avaya Aura Communication Manager (CM).
- D. The RE-INVITE is only used when the initial INVITE is not transmitted successfully.
Correct Answer: B 🗳️
Refer to the Exhibit. Which two statements about a call from AST 1011111 to Remote Worker AST 1011112 are true? (Choose two.)
- A. As far as Avaya Aura Session Manager (SM) is concerned, all Remote Worker phones are registering from an IP address equal to the Avaya Session Border Controller for Enterprise (SBCE) Remote Worker Private IP address.
- B. Avaya Session Border Controller for Enterprise (SBCE) needs to be built as a trusted SIP Entity and Entity link for remote workers.
- C. The configuration of a Remote Worker AST is the same as an Office Worker AST in the Avaya Aura System Manager (SMGR) user profiles.
- D. SIP Signaling traverses the Avaya Session Border Controller for Enterprise (SBCE) and the Media must bypass the SBCE.
- E. Avaya Session Border Controller for Enterprise (SBCE) periodically sends SIP Options to
1011112 looking for a 200 ok response to check it is reachable.
Correct Answer: A,C 🗳️
Which statement describes the steps to save the traceSM log file?
- A. Execute traceSM -w <filename>.
- B. Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
- C. While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
- D. While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
Correct Answer: D 🗳️
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