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IBM P8010-034 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Tealeaf Overview and Architecture | 20% | - System components and data flow - Tealeaf Customer Experience Management platform |
| Data Collection and Events | 25% | - Event creation, configuration, and triggering - Hit Attributes and Session Attributes |
| Session Analysis and Search | 20% | - Session replay and investigation - Search criteria and filtering |
| Reports, Scorecards and Dashboards | 20% | - cxResults, cxView, cxReveal, cxVerify - Process scorecards and metrics |
| Administration and Security | 15% | - System maintenance and troubleshooting - User access and permissions |
IBM Tealeaf Technical Mastery Test v1 Sample Questions:
1. You want to record the abandoned order value in the cart to view the impact of abandoned carts. When during the session should that Event be recorded?
A) Last per session
B) Every occurence
C) First per session
D) No occurence
2. You are designing an Event on the payment step of a checkout flow for a business process scorecard. To ensure the scorecard is accurate, it is important that the Event:
A) Never counts any occurence
B) Records the cart value
C) Counts every occurrence
D) Counts only the first or last occurrence
3. What can not be displayed in a Dashboard?
A) Top Mover Reports
B) Reports broken down by time
C) Events
D) Scorecards
4. To display the percentage of visitors who visited the payment page and went on to complete their transaction, you would build a:
A) Custom Chart
B) Ratio Report
C) Top Mover
D) Dashboard
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B |
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