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Salesforce Certified Omnistudio Consultant Sample Questions:

1. A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers

A) Response Action
B) Datatable
C) Remote Action
D) Edit Block

2. A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?

A) Using a single FlexCard with multiple card filters
B) Using a single FlexCard with three flyouts
C) Using a single FlexCard with three states
D) Using three FlexCards

3. Which two OmniScript components should the consultant recommend using to meet this validation requirement?
Choose 2 answers

A) Alert
B) Messaging
C) Formula
D) Calculation

4. In an Integration Procedure, what group element will control whether an individual action executes?

A) Loop Block
B) Cache Block
C) Conditional Block
D) Try-Catch Block

5. In which two scenarios should a DataRaptor be used?
Choose 2 answers

A) To retrieve today's financial news
B) To send an SMS alert to the user when a process completes
C) To retrieve an account and Its related contacts
D) To merge the city and state fields into a single field

Solutions: